At AssistU, we pride ourselves on our support workers and are committed to delivering the highest level of care.
Are you tired of having different support workers show up each week? Feeling like you have to retell your story over and over again? We understand how important consistency is and that’s exactly what we aim to provide.
We believe building strong, trusting relationships is key. That’s why we carefully match you with the right support workers and provide you with a small, consistent team. You’ll know who is coming to your door, when your supports are scheduled, and feel confident that your support workers truly understand you.
Our team takes the time to get to know your routine, your preferences, and the little things that matter whether that’s your morning routine, your favourite spread on toast, or simply how you like your day to run. Most importantly, they take the time to understand your story.
All of our support workers are either studying towards a relevant qualification or are already qualified. Every team member completes a thorough induction process, including our in-house trauma-informed training, ensuring they are well-prepared to provide safe, consistent, and high-quality support.
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Our specialised support workers are highly experienced and bring a deeper level of knowledge and training within the disability sector. These are seasoned professionals who have extensive hands-on experience supporting participants with more complex needs.
All specialised staff hold relevant qualifications and have completed additional training, working within a trauma-informed framework to deliver high-level, tailored support. Their advanced skills allow them to provide more specialised and informed care.
You’ll also be supported by our dedicated Intake and Allocations Coordinator, ensuring consistency in your services, clear communication, and a reliable point of contact who understands your supports and schedule.
At AssistU CSS, our support workers provide reliable, consistent support tailored to your everyday needs and goals. All of our support workers hold, or are working towards, relevant qualifications and are carefully selected for their values, attitude, and commitment to high-quality care. They are supported by our experienced team to ensure you receive safe, structured, and meaningful support while building strong, trusting relationships.
We have a dedicated Intake and Allocations Coordinator who is your main point of contact for all shifts, changes, and any concerns. When you contact AssistU, you won’t be speaking to someone different each time — you’ll have consistency, clear communication, and someone who understands your supports.
At AssistU, we offer one-on-one support with our trauma-informed NDIS support workers to help you get out, get involved, and enjoy your community. Our support is available seven days a week, whether you need a one-off appointment or ongoing assistance to take part in the things you enjoy most.
We tailor our supports around your goals and interests, making sure every outing is comfortable, safe, and meaningful. Before your support worker arrives, they are fully prepared and understand your individual needs and planned activities. You’ll always know who is coming and what supports are being provided, giving you confidence and peace of mind.
Our aim is to support you to build confidence, independence, and connections while making sure you can enjoy the activities that are important to you.
Please note: AssistU does not currently provide wheelchair-accessible transport options.
Here at AssistU, our support workers are there to support you every step of the way with meal prep and shopping. We’re lucky to have some amazing cooks and bakers on our team who genuinely love what they do and love sharing it with you!
Whether it’s planning meals, trying new recipes, or just making your favourites, we’re here to help you build confidence in the kitchen while creating delicious, nutritious meals you’ll enjoy.
We support children, teens, and adults- no matter what your supports look like. Everything we do is tailored to you, your needs, and your goals.
We’re here to help with everyday tasks so you can live as independently and comfortably as possible, while building confidence in your daily routine.
At AssistU, we provide respectful and tailored personal care supports to help you feel comfortable, confident, and supported in your daily routine. Our trauma-informed support workers understand the importance of privacy, choice, and dignity, and always deliver care in a way that feels safe and right for you.
We support you to build the skills needed to live as independently as possible and work towards your NDIS goals. Our supports are tailored to your individual needs, focusing on building confidence, capacity, and long-term independence.
At AssistU, we provide experienced support workers to meet a wide range of needs. Our team members are qualified or currently studying, hold all required compliance—including Working With Children Checks, Police Checks, and First Aid—and receive ongoing supervision to ensure high-quality, consistent care. We have extensive experience supporting individuals with complex behaviours and mental health concerns, delivering care that is calm, capable, and person-centred.
We take the time to carefully match each support worker to the participant, creating a reliable and supportive environment for both the individual and their family, with a strong focus on consistency and trust.
Are you a case manager, care manager, parent, carer, or part of a team within an organisation that requires support hours, but don’t have an NDIS plan in place? We can still help.
If you’re seeking trusted, flexible support for your clients or loved ones, keep reading and submit an enquiry below or contact our team directly for current availability and pricing.
