With over 30 years of combined experience, Directors Abigail, Bridie, and Sally bring deep knowledge and a strong commitment to supporting individuals across the Ballarat community. At AssistU, we’re known for our trauma-informed approach, extensive industry expertise, and strong local connections. We’re driven by a genuine passion for making a difference and are dedicated to delivering services that are innovative, person-centred, and of the highest quality.
At AssistU, we offer comprehensive trauma informed training to all new staff members, recognising it as essential for understanding the effects of trauma on the brain, development, and relationships. This knowledge is crucial for support workers to identify unmet needs and create opportunities for healing and growth.
Our Directors lead this training, drawing on their extensive practical and professional experience, as well as the principles established by pioneers in trauma informed care. We are committed to supporting our staff’s ongoing professional development, empowering them to make a positive and lasting impact on the lives of the participants they support.
In addition, we have hosted trauma informed training sessions for other professionals in the sector, sharing our expertise to help the wider community build a deeper understanding of trauma and its effects.
Stay tuned for upcoming training opportunities designed to expand knowledge and enhance practice in the sector—more to come soon!
We lead with courage — stepping outside of the ordinary, thinking creatively, and exploring new ways to achieve better outcomes for the people we support and the team we work alongside.
We empower individuals and our team by fostering choice, ownership, and opportunities to grow, thrive, and lead fulfilling lives — building confidence, independence, and a strong sense of purpose along the way.
We act with integrity in everything we do — delivering honest, ethical, and reliable services that participants and communities can trust, creating a culture of respect, transparency, and accountability across our team.
We welcome referrals from individuals, families, carers and professionals. Use our online form to connect someone with our team and we will work with them to understand their needs and provide the right support.
At AssistU, we’re deeply committed to building strong connections within the Ballarat community. We actively participate in local events, expos, training sessions, and networking opportunities—because we believe that by growing our knowledge and strengthening our team, we can create even better outcomes for the participants we support.
Our involvement goes beyond attendance. From celebrating key business milestones and welcoming new team members through induction, to supporting industry events, we are always looking for ways to engage, learn, and contribute.
We’re especially proud to be a category sponsor of the 2025 Commerce Ballarat Business Excellence Awards—an exciting opportunity to support and celebrate local business achievements.
Take a look below at some of the recent moments that reflect our journey and commitment to the community.
And be sure to follow us on Facebook and Instagram to stay updated on what’s next for AssistU!
